You are viewing: A Personalised Boofle Shared Heart Mug
Details: Our Personalised Boofle Shared Heart Mug is an ideal treat for any recipient on Valentine's Day, or as a treat for Mother's Day, a special anniversary or wedding. The front of this mug can be personalised the with a line of text up to 20 characters at the top, a 2nd line of text in UPPER CASE and a 3rd line of text at the bottom of up to 12 characters per line. The reverse of the mug can be personalised with 4 lines of text with up to 20 characters per line. Please note that all text (excluding Line 2 (Front)) is case sensitive and will appear as entered. Please avoid entering your text in UPPER CASE on Line 1 (Front) as this may result in the text being difficult to read. What's more, this fantastic gift can also be made and despatched in 48 hours. Hand washing is recommended. Material is ceramic. Ideal for Valentine's, anniversaries and weddings.
Personalise It: Add custom personalisation to this item.
Size: 11 x 9.2 x 8 cm
Personalised Orders: Please double check your personalisation carefully, how it appears here will be how it appears on the product, including spacing and punctuation. Please do not include accents and special symbols. Personalised orders will be shipped direct from our Personalisation Shop so will arrive in a separate parcel to any other items ordered.
Lead Time: Please allow 1-3 days extra for your order to be processed.
Once you have finished shopping check the contents of your basket and proceed to the checkout. You can use the checkout as a guest or register for an account. Our postcode validation software will help populate your address fields for you. Once you have completed the checkout process you will receive an email confirmation of your order, please check the details carefully and advise us quickly of any errors.
Select either your billing address or an alternative address, for example your work address. If you would like us to send the card or gift direct, you can input the recipient’s address.
Prices include VAT but exclude delivery costs.
All purchases will be dispatched to the delivery address entered during checkout. Postage rates will be calculated automatically when you checkout. A choice of services is available depending upon how quickly you would like to receive your order. Free delivery is available on all UK orders and these are usually sent via Royal Mail 48, you should allow 3-5 days for your order to be processed and delivered. Faster services are also available as shown in the drop-down box at the checkout and depending on when your order is placed, delivery can be as soon as the next day. All purchases are despatched the same or next working day and you should order by 1pm Weekdays to expect the same day despatch. You will receive a confirmation email on the day that your order is despatched.
Placing an order will generate an Invoice, a copy will be emailed to you with your order confirmation email. We will print the original and use it to pick your order from our warehouse, we will peel off the delivery label and use it to deliver your order. The original will be folded and enclosed with your order.
All orders are carefully picked and packed by us. Greeting cards are generally posted inside a board-backed envelope and marked Do Not Bend. Larger orders are packaged carefully in either bubble envelopes, mail bags or cardboard boxes. We take great care packaging your order to ensure as best as we can that the goods will arrive in perfect condition.
You can select to have your greeting card handwritten with a short message by using the tick-box on the product page and entering your message. This service is complementary and is intended to be provided to customers sending one card direct to a recipient. When using this service you should enter your details as usual under billing details and change the delivery address to the recipients. Cards will be written in pen by hand, (excluding Pop-up cards that will be printed). We will post these cards in their own envelope and will not enclose a copy of your invoice with a handwritten order.
You can select to have your gift wrapped by using the tick-box on the product page. There is an additional cost for this service and each gift that requires wrapping should be paid for separately. It is intended to be provided to customers sending their order direct to a recipient. When using this service you should enter your details as usual under billing details and change the delivery address to the recipients. You should also provide us with more information at the checkout using the Notes to your Order section. Please tell us the occasion and provide a short message to be written on the gift-tag. Remember to provide us with the recipient’s first name. Gifts will be wrapped to match the occasion and recipient based on the details provided to us at the checkout. We will not enclose a copy of your invoice with a gift-wrapped order.
You can provide a password and create a Love Kate's login to make repeat shopping easier. You can also log in to view previous orders and check the status of current orders.
Simple 14 day no quibble returns policy.
Love Kate's are confident that you will be happy with your purchase, however in the unlikely event that you are not entirely satisfied you have the right to cancel and return your order.
If the item has been damaged in the post then please contact us first, we will arrange for you to return within 14 days to receive a replacement or full refund.
In the unlikely event that your goods do not arrive (because they are lost in the post) please contact us.
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise your right to cancel, you must inform us, Love Kate’s, Unit 1 Trenissick Rural Park, Cubert, Newquay, Cornwall, TR85PN. Email: email@example.com or Telephone: 0800 1777 255 of your decision to cancel this contract by a clear statement (e.g. A letter sent by post or email). To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any good supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement without undue delay, and not later than -
(a) 14 days after the day we receive back from you any good supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no good supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you are communicating your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expire. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Write To:Love Kate’s, Unit 1 Trenissick Rural Park, Cubert, Newquay, Cornwall, TR85PN. Email: firstname.lastname@example.org or Telephone: 0800 1777 255
To Love Kate’s, Unit 1 Trenissick Rural Park, Cubert, Newquay, Cornwall, TR85PN. Email: email@example.com:
I/We[*] hereby give notice that I/We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*],
Name of Consumer (s):…………………………
Address of Consumer (s)…………………………
Signed (you are only required to sign if you’re returning by post):
Extended returns policy, items purchased during December can be cancelled and returned by the 14th January.